Department Supervisor

Join The Home Depot as a Department Supervisor and lead a team of sales associates in delivering exceptional customer service and driving department sales. As a Department Supervisor, you will oversee daily operations in your assigned department, coach and develop associates, and ensure products are properly merchandised and in stock. You will be a working supervisor, balancing leadership responsibilities with hands-on customer service and operational tasks.

In this leadership role, you will set the tone for your department through your example, training associates on product knowledge and sales techniques while managing schedules, inventory levels, and merchandising standards. You will analyze sales data, implement promotional plans, and work with store management to achieve financial goals. Your ability to motivate your team and solve problems will directly impact department performance and customer satisfaction.

The Home Depot invests in developing our Department Supervisors through comprehensive leadership training programs, product certifications, and mentorship from experienced managers. We offer competitive salaries, performance bonuses, excellent benefits, and clear advancement opportunities to Assistant Manager and Store Manager positions. This is an ideal role for experienced retail professionals ready to take the next step in their career.

• Lead and develop a team of 5-15 sales associates
• Schedule associates and manage labor budgets for department
• Train team members on products, sales techniques, and customer service
• Monitor and achieve department sales, margin, and inventory goals
• Ensure department is properly stocked, organized, and merchandised
• Handle customer escalations and resolve issues professionally
• Conduct associate performance reviews and provide coaching
• Coordinate with vendors and merchandise teams on promotions
• Analyze sales reports and implement action plans
• Support store management with overall store operations

• High school diploma or GED required; some college preferred
• 2-3 years retail or related industry experience required
• 1+ years supervisory or lead experience preferred
• Strong leadership and team building abilities
• Excellent customer service and communication skills
• Knowledge of department products and home improvement applications
• Proficiency with computers and retail management systems
• Flexible schedule including evenings, weekends, and holidays

• Competitive annual salary ($45,000-$58,000 based on experience and department)
• Quarterly performance bonuses based on department results
• Success sharing and profit sharing programs
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match up to 6%
• Paid time off, sick leave, and holiday pay
• Employee discount (10-20% on merchandise)
• Leadership development and management training programs
• Clear career path to Assistant Manager and Store Manager
• Tuition reimbursement up to $5,000 annually
• Employee stock purchase plan and relocation assistance